Telegroup - učesnik Prve konferencije i Sajma trgovine, Las Vegas, 12-13.11.2005.
Svetozara Miletića 9a
Beograd
Serbia and Montenegro
phone: +381 11 3081 981
fax: +381 11 3081 991
www.telegroup-ltd.com
“Telegroup” d.o.o. Beograd, company for telecommnication engineering, was founded in February, 2001 as the daughter company of TELEGROUP LIMITED, UK company which has been active since 1992. “Telegroup” d.o.o. Beograd, at the local market, provides consulting, designing and engineering services, as well as complete customer support for delivered and installed systems.
TELEGROUP provides innovative and financially optimal solutions, which completely meet customer demands. We realize complete solutions for integrated business communication systems for voice and data transmission, internet traffic and multimedia services. Our main adventage is sophisticated logistics in providing the equipment and during service and maintenance organization, thus enabling long warranty and post warranty period.
TELEGROUP expert team is responsible for:
- Customers to have operational systems build out of the top quality devices;
- Customer systems to satisfy all existing, and at the same time, to be adjustable for new needs;
- Customers to invest in new technologies and products, on the basis of reliable information and consulting services while purchasing new devices or, upgrading of existing installations.
This spectrum of communication solutions, systems and services enables us to offer higher standards in business activities in comparison to other companies at the Balkan market. Our customers shall experience higher satisfaction in work and business activities, while we achieve professionalism, simplicity and strengthen our credibility as a reliable business partner.
TELEGROUP dedication to quality is certified with proven warranty on all devices installed and/or maintained by our company. This warranty is automatically obtained by purchasing the goods at TELEGROUP Beograd. Each product is subject to general basic warranty during the first year of usage. Depending on the level and type of support which TELEGROUP partners and clients need or demand (including financial component), we offer three types:
- Regular service and maintenance in the post-warranty period, on the basis of annual Customer Care agreement
- Remote maintenance via modem
- Service and maintenance at customer call on 011/3081 917 or by e-mail at helpdesk@telegroup-ltd.com
Customer Care Service
For all installed capacities, our HELP DESK is operational 24h a day, providing complete integrated surveilance and maintenance services, having in mind customer demand to have their communication systems operational and fully functional all the time. TELEGROUP Customer care service guarantees arrival of our service team upon customer request latest in 4 hours from the moment of malfunction report, if the problem is reported on 011/ 3081 981 or via e -mail: helpdesk@telegroup-ltd.com.
Our team of experts and technical capabilities assure high quality of performed works and installations, safety and reliability of our products at competitive prices, as we are direct contractor, i.e. importer. More information and references available at our web site: www.telegroup-ltd.com.
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