Regardless of the field of activity, eCommerce is a unique opportunity for micro, small and medium enterprises, especially in the new circumstances caused by the coronavirus crisis, it was said today at the online panel “Concrete for SMEs” with the topic of “eCommerce – Now”.
It was said at the panel that small and medium enterprises were facing a great challenge of maintaining their business operations in the conditions of the state of emergency.
Operations in many sectors are considerably affected by the new circumstances, and many who had the opportunity have managed to adjust and change their business models, the participants in the conference said.
– People understand eCommerce as paying for something online and having it delivered, but there are many other procedures involved. eCommerce is a platform where processes should be built and it's important to understand that an “online shop” is not enough and that many other things are required for everything to function normally – said Stevan Cvetkovic (Gajbica.rs).
Marko Popovic of the Shopen.com startup said that, since March 23, they had 355 registered companies at the portal, with 201 active accounts creating new shops.
The platform allows the establishment of a professional online shop, the uploading of photographs of the products, descriptions of articles and prices and the selection of a design.
The panel was organized by the USAID Cooperation for Growth and ICT Hub.
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