The Office for IT and eGovernment and the Business Environment Improvement Project, carried out in Serbia by the International Finance Corporation (IFC), a member of the World Bank Group, with the support of the Good Governance Fund of the United Kingdom and the British Embassy in Belgrade, have announced a new digital platform, eDozvola (ePermit), for the issuing of permits, licenses and approvals for the economy.
Thanks to the new digital platform, 100 procedures will be digitized in the first phase, 30 in the first half of 2020 and the other 70 by the end of 2020, which will save a lot of time and money for the state.
– Furthermore, what's important for the economy and the state is that the new platform of the eDozvola service will unify the existing services and grow into an all-encompassing platform for the issuing of electronic permits. Thanks to the new platform, the state will be able to digitize various administrative procedures in the future as well – the Office says on its website.
For the economy, each administrative procedure entails spending a lot of time in queues. Certain procedures are partially digitized and can be carried out online, through digital services, whereas certain steps, such as filing requests, making payments or picking up the permit, still need to be done in person.