Mima Komerc is a family company with its headquarters in Belgrade, Serbia. We specialize in the wholesale of materials necessary for outdoor and indoor plumbing, sewage networks and heating.
The company was founded in 1992 and it has been improving its business operations by broadening the range of products it offers and by attracting customers on both local and regional market ever since.
Apart from warehouses and offices, we also own an outdoor area for loading/unloading of merchandise that can be left outside.
Since the foundation, we have been providing quality service to our customers and we have had a responsible attitude towards them. This gained us trust of some distinguished construction companies and innumerable public companies in our country.
One of the important principles of selling is monitoring the quality of the entire process, from ordering to final delivery of merchandise to buyers.
In order to provide quality service to our customers, we set certain quality standards that are monitored during the entire process; this includes checking, drawing conclusions and making directions so as to make constant improvements and thus suit the needs of our customers.
In order to maintain the company's core capability, we defined the principles on which the quality policy of our company is based:
All our customers are given complete information about the products they need, so that further services they provide to final recipients are provided to the mutual satisfaction of all the parties in the chain.
The purchased merchandise is delivered to the desired destination by our vehicles upon customers' agreement.
We only supply our merchandise from trusted manufacturers, whose products meet the desired quality demands.
All our products are attested for quality.
The level of quality of our services is highly dependent on our competent and trained staff, whom we find to be of a great importance.
Our strategies are not only based upon technological and technical innovations but on our staff being regularly informed.
We have been improving business operations by the consistent application of our quality management system according to ISO 9001 and by increasing efficiency and effectiveness.